Does Amazon Prime offer free returns? What's their exchange policy?

What's Amazon Prime's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Amazon Prime for a full refund? Do I need a receipt to return my item to Amazon Prime? Do items need to be in new condition?
Returns & exchanges policies rating: 4.5 - 2 ratings

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Yes, Amazon Prime does offer free returns & exchanges.
Knoji Staff
138
Posted Oct 17, 2018

Yes, Amazon Prime does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at amazon.com.

Shopping tip: (December 18, 2018): Use promo code HYT8-RXBE8Q-9QVS3E to save 20% off at amazon.com — redeem it here. You can also view more Amazon Prime promo codes.

Update: we've found 45 more e-commerce stores that currently offer free returns & exchanges and 404 online services that are offering free returns & exchanges . You can also view all 6,596 stores that offer free returns & exchanges across all categories.

This user rated Amazon Prime's returns & exchanges policies: 5.0
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Amy Russell
6
Posted Apr 26, 2013

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated Amazon Prime's returns & exchanges policies: 4.0
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Rated 4.1 - 39 reviews

About Amazon Prime

Amazon Prime is a major e-commerce stores company operating the e-commerce site amazon.com. Amazon Prime sells its products and services in the e-commerce stores vertical, offering discounts and promo codes to its customers infrequently. Amazon Prime is very well-regarded among shoppers on Knoji, with 39 ratings and an average rating of 4.1 stars. Amazon Prime scores very highly compared to other brands in the e-commerce stores industry, providing 20 e-commerce features to better serve its customers.

Amazon Prime's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Amazon Prime offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
International Shipping:
Yes
Amazon Prime offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Amazon Prime may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Amazon Prime may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Amazon Prime may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Amazon Prime may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Amazon Prime supports a promo code box on their website. Check the Amazon Prime promo codes page for the latest coupon codes from Amazon Prime. Read full answer >>
Sales:
Yes
Amazon Prime runs a clearance and promotions page on their website. Check the official Amazon Prime sales page for the latest discounted prices and sales directly from Amazon Prime Read full answer >>
Black Friday Ad:
Yes
Amazon Prime offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Amazon Prime offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Amazon Prime may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Yes
Amazon Prime offers their own coupons and promotions page on their website. Check the official Amazon Prime coupons page for the latest offers directly from Amazon Prime Read full answer >>
Student Discounts:
Yes
Amazon Prime runs a student discount program for current students. Save up to 40% on Amazon Prime through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Amazon Prime may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Amazon Prime may not offer birthday discounts currently. Read full answer >>
Price Matching:
No
It appears that Amazon Prime may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Amazon Prime may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Yes
Amazon Prime allows coupon stacking. Stack multiple coupons or promo codes to get an even bigger discount on Amazon Prime. Program exclusions and exceptions apply. See policies and program details on their official coupon stacking policies page. Read full answer >>
Customer Service Features
Contact Information:
Yes
Amazon Prime offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Amazon Prime offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Amazon Prime offers gift cards and discounted gift cards during special promotional events. Find gift cards for Amazon Prime. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Yes
Amazon Prime offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Read full answer >>
Customer Reviews:
Maybe
It appears that Amazon Prime may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Amazon Prime may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Yes
Amazon Prime accepts Affirm financing for qualifying orders and customers, according to their Affirm financing policies. See policies and program details on their Affirm financing support page. Read full answer >>
Afterpay Financing:
Maybe
It appears that Amazon Prime may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Amazon Prime may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Amazon Prime may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Amazon Prime offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Amazon Prime may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Amazon Prime may not offer affiliate programs currently. Read full answer >>
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